How do you keep your prices so low?
Children's Wear Outlet draws from over 40 years of experience. We use our valuable contacts: both manufacturer and supplier, to bring you the lowest prices possible. We work hard to find amazing deals to offer you each week.
Are all your products new and first quality?
Yes. All our products are new and first quality.
Do you have a catalog?
We do not have a catalog, but you can view our complete inventory here on our website.
What does temporarily out of stock mean?
When customer demand exceeds our supply, those items will be listed as "temporarily out of stock." We will restock these items as soon as possible and re-activate them for ordering.
Can I place a phone order?
No. All orders are placed online.
Do you gift wrap?
Sorry, we do not offer gift wrap at this time.
Security and Privacy
Is it safe to place my order on your website?
Yes, it is safe to order on our website. While we do not encrypt the entirety of the site for speed purposes, we do encrypt all data once you enter the checkout phase. If you add items to your cart, once you click the 'Checkout' button, you will notice the site does move to the https protocol, and a secure lock icon should be visible in the bottom corner of your web browser. In addition, you may click on the secure icon at the bottom of each screen to validate us by our third party secure certificate provider. At The Children's Wear Outlet, we make the security of all customer transactions our highest priority.
Will you give my information to other companies?
No. We will not give your information to any other sources.
What types of payment do you accept?
We accept Visa, Mastercard, Discover, and American Express.
Do I have to pay sales tax?
Sales tax will only be charged to orders shipped in Georgia, due to the fact that our warehouse is in Georgia.
When will you ship my order?
Our goal is to ship your order as soon as possible, usually within 7 business days. Your order will be shipped by FedEx Ground.
How much does shipping cost?
We have a shipping chart that you can use to determine your shipping cost.
How can I return something?
You are welcome to return any items within 30 days of purchase. The items must not have been worn or washed. The items must have their original tags still attached. We will refund the purchase price, but please, choose your items and sizes carefully, as we are unable to refund the shipping costs.
What if I receive a damaged item?
If you receive a damaged item, please contact our customer service via email, and we will do our best to correct the problem.
Can I exchange an item?
Yes. The fastest way to exchange an item is to place a new order and process your return separately. Please note that we do not cover shipping costs.
Do you pay for return shipping?
In order to keep our low prices, we are unable to pay for return shipping.